Seven Kinds of Silence

Seven Kinds of Silence

You know the moment. Two people at the table start to disagree, and everyone else goes quiet. It happens at family dinners. It happens in boardrooms. It happens around friends on a Saturday night. And the people who have gone quiet are doing a great deal of work, even...
When Belonging Costs You a Friend

When Belonging Costs You a Friend

“It was too uncomfortable to not have the feeling of belonging to her family.” Alice told me this during one of my Loving Conflict workshops. She was explaining why she had stopped asking questions, and why a friendship that had carried her through the hardest year of...
The Loudest Fight in the Quietest Marriage

The Loudest Fight in the Quietest Marriage

“This story is yet to be written,” he told me. He was talking about his marriage. I had asked him the question I often ask in my work: can you stay connected to someone you deeply disagree with on fundamental values? He took a long time before answering....
AI Cannot Resolve Human Conflict

AI Cannot Resolve Human Conflict

Can AI Carry Human Conflict? Jack Dorsey and Roelof Botha published an essay called “From Hierarchy to Intelligence” at the end of March, and the part I find most interesting is not the headline claim about middle management going away. It is a smaller passage near...
Twenty-Five Years of Disagreeing Well

Twenty-Five Years of Disagreeing Well

“We are opposites in everything,” he said. “Social backgrounds, lifestyle, politics. If we had met at a dinner party, we probably would not have become friends.” They have been business partners for 25 years. Let me back up. I had asked him the...
The TEDxGraz video is live

The TEDxGraz video is live

My TEDx Video Sitting backstage in Graz, my chest felt tight. I was about to share stories I’ve carried for decades. I took a deep breath and walked on stage. Watching it now, I feel that same pull – building connection where others see only division. This is...